Skip to content
Agrisync

Returns

Last updated 22 October 2026

Our produce is fresh and doesn’t keep, so we can’t take back food you’ve changed your mind about. If something is wrong, we’ll put it right.

Check your order at handover

Please check your order when you collect or receive it. If something is spoiled, damaged, missing or not what you ordered, tell us there and we’ll swap it or take it off your bill.

Found a problem later?

  • Tell us within 24 hours of collection or delivery.
  • Message us from the order’s page, or contact us, with a photo of the problem.
  • Keep the product until we reply.

What you get

A replacement with your next order, or a refund for the affected products (see the Refund policy). Your rights under Zimbabwe’s Consumer Protection Act still apply.